Bereaved Support

Has someone close to you died because of sepsis?

Firstly, can I say how sorry we are someone close to you has died from sepsis. No one will ever replace your loved one but we will try and help support you through this awful time in your life.

Part of our role as The UK Sepsis Trust is to offer support to relatives and friends who have lost someone because of sepsis. Our Sepsis Support Advisors understand only too well how quickly sepsis can kill and how devastating such a tragic loss can be. We are here to offer information, help and support in your time of need. We have various services listed below, which provide a range of support either face to face, over the telephone or via email or social media.

One to One Helpline

We can arrange a one to one chat over the telephone or via email, if preferred, with one of our Sepsis Support Advisors. You can discuss what happened to your loved one and ask questions and we’ll do our best to help. Our advisors have years of experience with sepsis and will understand and listen to your concerns and will try and help you resolve any worries you have.

Simply contact our office on 0800 389 6255 or via email and ask to be referred to the support team. We will then arrange a convenient time to talk.

‘IN Touch’ Service

We also run an ‘IN Touch’ service for survivors or bereaved relatives and friends. This service enables adults who have lost someone close to them, to communicate with someone in a similar situation via telephone or email, like a buddy system. It means you can speak to a person who has experienced what is happening to you and really understands what it’s like.

The ‘IN Touch’ service is there to help people who are trying to cope with bereavement whether their loss is very recent or some time ago. It can be accessed by speaking to our office staff and asking to be referred to the support team.

Support Groups

We presently have support groups in the West Midlands, North West England (Manchester) and Bristol. They are held every 3 months and are very informal meetings. They are open to anyone affected by sepsis, so there may be sepsis survivors present as well as people who are bereaved. As the needs of these two groups are very different, we may suggest dividing the meeting into two smaller sections if it would make people feel more comfortable discussing their particular concerns.

Feel free to bring a relative or friend with you. The support group dates are advertised on our website, Facebook and Twitter or you can contact our office for details.

NHS Counselling

If you would like to see a professional counsellor, you can ask your GP to refer you to a suitable counsellor or psychologist through the NHS. They can provide help with any emotional or psychological problems you may be experiencing after losing someone to sepsis. Generally, there is a waiting time of several weeks before your therapy can begin and you will be restricted to 6 sessions. Please see your GP for details.

NHS IAPT (Improving Access to Psychological Therapies) Service

This is an NHS programme across England offering interventions approved by NICE (National Institute of Health and Care Excellence) to treat people who are experiencing depression and anxiety disorders. You can access this therapy via your GP or in some cases by self-referral via the NHS Choices website and clicking on your local area or using the ‘contact us’ link. Alternatively, go on the internet to ‘Find psychological therapy services (IAPT). NHS

British Association for Counselling and Psychotherapy (BACP)

The BACP have a register of accredited counsellors and psychotherapists nationally that anyone can access. To find a registered counsellor in your area, simply follow the contact details below to their website and click on ‘Find a Counsellor.’ You can then view the counsellors’ profiles who practice in your area to make an informed choice. Alternatively, simply call their customer services.



Customer Services Tel: 01455 883300

Private Counsellor (London)

We have access to a counsellor who is a registered member of the British Association for Counselling and Psychotherapy (BACP) who practices in London. Her name is Sue Lacey and she is offering a special rate for anyone who has been affected by sepsis. If you would like to review her profile, please click on the link below.


Telephone: 07739 916232



Please note, the UK Sepsis Trust (UKST) has made every effort to ensure the information regarding the counselling and psychotherapy services mentioned above is correct and accurate at the time of printing. The UKST does not accept any responsibility for the choice of therapist made by any individual. The list of above counselling services is for guidance only. Therefore, neither the UKST nor any individual contributor can accept responsibility for any loss, damage or injury (physical or psychological) incurred by or caused to others by any persons providing these counselling services.

Sepsis Forum

Our Sepsis Forum can be accessed via a link on our website or directly via It provides 24/7 access to patient stories from both bereaved relatives and friends and survivors. There is a separate section for the bereaved. It gives information about sepsis and you can ask questions if you’re unsure about something or just read how individuals cope after someone close to them has died from this critical illness. You can simply go through their stories or take part in the discussions using your own name or under a pseudonym, whichever you prefer.

Sepsis Website

Our website provides up to date information about sepsis for both healthcare professionals and the public. It has personal stories to read, from both sepsis survivors and bereaved relatives, a section on raising awareness and fundraising events, often held by bereaved families, in addition to the support available from the UK Sepsis Trust for anyone affected by sepsis.

It can be accessed via


We have a Facebook page where you can find information, advice or ask questions about sepsis either publically by ‘posting’ a question or privately by leaving a ‘message’ whenever you need to. We frequently receive messages with queries regarding what happened to a loved one who died. These messages will be answered by our Sepsis Support Advisors as soon as possible. There are many patient stories from relatives and friends who have lost someone close because of sepsis. It also includes events held by bereaved families to raise awareness and funds to prevent more people dying from sepsis. It can be accessed via


Visit for the latest news, thoughts and discussions on sepsis.

Useful contacts

Cruse Bereavement Care

We can recommend Cruse Bereavement Care for anyone who is struggling to cope with the death of someone close. They provide free and confidential advice, information and support for anyone who has been bereaved. Their service is provided by trained, experienced volunteers.

Phone: 0844 477 9400


Young Person’s Helpline: 0808 808 1677









Child Death Helpline

Helpline support for anyone affected by the death of a child, irrespective of their relationship or the length of time since the death. Provided by Great Ormond Street and Royal Liverpool Children’s Hospitals.

Phone: 0800 282986 (Mon-Fri 10.00-13.00, Wed 13.00-16.00 and everyday 19.00-22.00)



Winston’s Wish

They are the leading childhood bereavement charity in the UK. They offer practical support and guidance to bereaved children, their families and professionals.

Helpline: 08452 03 04 05



Way Foundation (Widowed and Young)

Provides a self help network across the UK to those who are bereaved when aged 50 or under, together with their children.

Phone: 0870 011 3450


January, 2016.