SUPPORT TEAM UPDATE

What we do

We are here to support people affected by sepsis.  Whether encountering problems with recovery, trying to support a loved one after they leave hospital or struggling with grief, the professional and experienced team is ready to offer information and support.

Recent times has led to a slightly different way of working for us all, but the support we are able to provide remains very much business as usual. This includes our:

Support line

This remains unchanged.  Despite us now working from home, the support line remains open 24 hours. Your call will initially be answered by a member of our team, who will not be a health professional, to take details of your situation and how we can contact you. A member of the Support Team will then call you back as soon as possible. Our freephone number is 0808 800 0029. You can also request email support by completing this form here.

Support Groups

The current climate has unfortunately lead to the postponement of our physical face-to-face groups. However, we are now hosting virtual groups using a platform called Zoom. It is a video and audio software that still allows us to provide valuable peer support to those affected by sepsis. The groups are facilitated by a Support Nurse with and attended by a UKST lead volunteer. If you’d like to join us virtually then complete this form here.

Support Resources

We have been working on developing new resources to help support people  recovering from sepsis. This includes some practical and legal information and employers advice for those returning to work. These will be available on our website soon.

As you may have seen, the UKST have extended our support services to those who have been critically ill in hospital with CoViD-19, and their families. Importantly, this will not affect the support we provide to people affected by sepsis. For this crisis we have also developed a new booklet to support people following a critical illness, including COVID-19. More information about sepsis, COVID-19 and a link to the booklet can be found here.