SUPPORT TEAM UPDATE

What we do

We are here to support people affected by sepsis.  Whether encountering problems with recovery, trying to support a loved one after they leave hospital or struggling with grief, the professional and experienced team is ready to offer information and support.

Recent times have led to a slightly different way of working for us all, but the support we are able to provide remains very much business as usual.

Support line

This remains unchanged.  Despite us now working from home, the support line remains open 24 hours. Your call will initially be answered by a member of our team, who will not be a health professional, to take details of your situation and how we can contact you. A member of the Support Team will then call you back as soon as possible. Our freephone number is 0808 800 0029. Alternatively, contact us by email here.

Support Groups

The current climate has unfortunately led to the postponement of our physical face-to-face groups. However, we’re now using Zoom to host virtual groups. Once downloaded, most users find this platform helpful and straightforward. The groups are facilitated by a Support Nurse and attended by a UKST lead volunteer. If you’d like to join us virtually then complete this form.

Support Resources

We have been working on developing new resources to help support people recovering from sepsis. This includes some practical and legal information and advice for employers for those returning to work. These will be available on our website soon.

As you may have seen, the UKST have extended our support services to those who have been critically ill in hospital with COVID-19, and their families. Importantly, this will not affect the support we provide to people affected by sepsis. For this crisis we have also developed a new booklet to support people following a critical illness, including COVID-19. More information about sepsis, COVID-19 and a link to the booklet can be found here.